Refund policy

THE COVEN FASHION

At The Coven Fashion, all sales are final and we do not accept returns or exchanges. However, we stand behind our products and offer a 30-day money back guarantee on all purchases.

30-Day Money Back Guarantee If you are not completely satisfied with your purchase for any reason, you may request a full refund within 30 days of receiving your order. No return of the item is required. Simply contact us within 30 days of delivery and we will process your refund promptly.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-Refundable Items Certain items are not eligible for refunds, including:

Sale items
Gift cards
Custom or personalized items

Refunds Once your refund request has been received and reviewed, we will notify you whether it has been approved or not. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please keep in mind that your bank or credit card company may take additional time to process and post the refund. If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.

Email: support@covenfashion.helpfully.pro

Phone: 859-445-0368

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Refund policy